Shipping Policy

At Foscutheβ„’, we aim to provide a smooth and reliable delivery experience from the moment you place your order. Our Shipping Policy explains how we process, handle, and ship your items to ensure safe and timely delivery.

Our Shipping Approach

We offer modern, stylish home products, and to ensure efficiency and sustainability:

  • Many items ship directly from trusted manufacturers and fulfillment centers to reduce waste and deliver faster.

  • This method allows us to offer competitive pricing while reducing our environmental impact.

We appreciate your support as we continue to refine our eco-conscious delivery process.

1. Order Processing & Shipping Fees

Order Processing:

  • Please allow 2–5 business days for order processing, quality checks, and packaging before shipment.

  • During high-demand periods (e.g., holidays or promotions), processing may take up to 6 business days.

Shipping Fee:

  • A flat shipping fee of $6.99 applies to all orders, regardless of location.

2. Estimated Delivery Times

Estimated delivery times are as follows:

  • United States: 8–14 business days

  • Canada, United Kingdom, Australia: 10–16 business days

  • Other International Locations: 14–21 business days

Delivery times may vary due to high-volume seasons or customs processing.

3. Tracking Your Order

Once your order ships, you will receive an email with tracking details.

Important Notes:

  • Tracking updates may take 1–3 business days to appear.

  • A delayed tracking update doesn’t mean your order is lost; it’s still on its way.

4. International Shipments & Customs

Orders outside the United States are shipped DDU (Delivered Duty Unpaid), meaning:

  • Customs duties, import taxes, or additional fees are the customer’s responsibility.

  • Foscutheβ„’ is not liable for delays due to customs processing.

  • Fees are typically minimal for small home products, but regulations vary by country.

5. Changes or Cancellations

We prioritize fast processing to get your products to you quickly.

  • To change shipping details or cancel an order, please contact us at service@merovellebd.com within 12 hours of purchase.

  • Once processing begins, orders cannot be changed or canceled.

6. Lost or Damaged Packages

If your package is lost or damaged during shipping, we’re here to help:

  • Damaged Items: Please send a photo within 72 hours of delivery. We’ll send you a replacement at no additional cost.

  • Lost in Transit: If the carrier confirms your order is lost, Foscutheβ„’ will send a replacement free of charge.

Thank you for choosing Foscutheβ„’. We are committed to delivering your products safely, sustainably, and reliably.